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Last Updated: 17 August 2026

AGREEMENT TO THESE TERMS
These Terms and Conditions (“Terms”) form a legally binding agreement between you and Organic Sales System, Inc., a Florida corporation formerly known as GroupTrack Inc. (“Organic Sales System,” “OSS,” “we,” “us,” or “our”).
These Terms govern your registration for, purchase of, access to, participation in, and use of our Programs and Digital Resources.

By registering, purchasing, accessing, downloading, or using a Program or Digital Resource, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Notice.
If you do not agree to these Terms, do not register for, purchase, access, or use the applicable Program or Digital Resource.
You must be at least 18 years old and legally able to enter into a binding agreement to make a purchase or participate in a Program.

COMPANY INFORMATION
Organic Sales System, Inc. is a Florida corporation.

Contact:
Organic Sales System, Inc.
Mount Dora, Florida 32757
United States
Support: support@organicsalessystem.com
Privacy: privacy@organicsalessystem.com

PROGRAMS AND DIGITAL RESOURCES COVERED
“Programs and Digital Resources” means any paid or free product, service, program, or resource offered by Organic Sales System, including:
• The Accelerator
• Coaching programs
• Courses
• Masterclasses
• Paid or free workshops
• Webinars
• Trainings
• Challenges
• Virtual events
• Communities
• Templates
• Workbooks
• Checklists
• Scripts
• Downloads
• Lead magnets
• Custom GPTs
• AI-assisted resources
• Recordings
• Educational materials
• Other digital products or resources

These Terms do not govern the separate Organic Sales System software products GroupTrack, ANA AI, Yello, or CommentBack. Each software product may have its own Terms and Conditions.
Private coaching, strategic advisory, consulting, and fractional services purchased directly from Jenna Larson Consulting LLC are separate from Organic Sales System and are governed by separate agreements.

OFFER-SPECIFIC TERMS
Each sales page, registration page, order form, or checkout may provide additional terms for a particular Program or Digital Resource.

Offer-specific terms may include:
• Price
• Billing frequency
• Payment schedule
• Minimum commitment
• Subscription length
• Access period
• Included materials
• Coaching access
• Community access
• Team-member access
• Event dates
• Bonuses
• Cancellation process
• Refund policy
• Other offer-specific details

Those offer-specific terms are incorporated into this agreement.
If an offer-specific term directly conflicts with these general Terms, the offer-specific term controls only for that particular purchase and only to the extent of the conflict.

Statements made informally during a call, in a direct message, in a community, or by someone who is not authorized to modify these Terms do not change your purchase agreement.
Any modification must be expressly stated in writing by an authorized representative of Organic Sales System.

FREE RESOURCES AND EVENTS
Certain Programs and Digital Resources may be offered without charge, including:
• Lead magnets
• Downloads
• Free workshops
• Webinars
• Masterclasses
• Trainings
• Challenges
• Custom GPT resources
• Promotional events

A free offer may require you to provide your name and email address.
By registering, you authorize Organic Sales System to provide the requested resource and send communications related to it.

Where permitted and disclosed, you may also receive related educational or marketing emails. You may unsubscribe from marketing messages at any time.

Free access does not create a right to:
• Paid program content
• Private coaching
• Personalized consulting
• Continuing access
• Future updates
• Technical support beyond what is expressly offered
• Any particular business result

Organic Sales System may modify, limit, or discontinue a free resource at any time.

PURCHASES AND PAYMENTS
You agree to pay the price displayed at checkout.

You authorize Organic Sales System and its payment processor to charge your selected payment method for:
• The purchase price
• Applicable taxes
• Recurring subscription charges
• Installment payments
• Other amounts disclosed and authorized at checkout

You represent that:
• The payment information you provide is accurate
• You are authorized to use the selected payment method
• You will maintain current billing information
• You will pay all amounts when due

Payments are processed through third-party processors such as Stripe. Your payment information may also be subject to the processor’s terms and privacy practices.

SUBSCRIPTIONS, MEMBERSHIPS, AND RECURRING PAYMENTS
If you purchase a recurring subscription or membership, you authorize Organic Sales System to charge your payment method at the frequency and price disclosed at checkout until the subscription is properly canceled or otherwise ends.

The applicable checkout will identify:
• The recurring price
• Billing frequency
• Trial period, if any
• Minimum commitment, if any
• Renewal terms
• Cancellation procedure

You are responsible for canceling before the next renewal date if you do not want the subscription to renew, subject to any minimum commitment.
Cancellation stops future renewal charges after all applicable commitments have been satisfied.

Cancellation does not:
• Refund prior payments
• Refund the current billing period
• Eliminate amounts already due
• Cancel an agreed minimum commitment
• Eliminate remaining installments for a completed purchase
• Create a right to a prorated refund

Your access may continue through the end of the paid billing period unless the offer-specific terms state otherwise.

PAYMENT PLANS
A payment plan may be an installment arrangement for a completed purchase rather than a cancelable monthly subscription.
If you select a payment plan, you remain responsible for every installment unless the applicable checkout expressly provides otherwise.
Stopping participation, losing access because of a violation, or deciding not to use the purchased materials does not eliminate an installment obligation.

The checkout will identify whether your arrangement is:
• A recurring subscription that may be canceled
• A membership with a minimum commitment
• A fixed purchase paid through installments

ALL SALES FINAL; NO REFUNDS
Unless a sales page or checkout expressly states otherwise, all purchases are final and nonrefundable.

Organic Sales System does not provide refunds, credits, partial refunds, or prorated refunds for:
• The Accelerator
• Courses
• Coaching programs
• Workshops
• Masterclasses
• Webinars
• Trainings
• Challenges
• Virtual events
• Communities
• Templates
• Downloads
• Custom GPTs
• Recordings
• Digital products
• Other Programs and Digital Resources

This policy applies whether or not you:
• Access or complete the materials
• Attend a live session
• Participate in a community
• Use available coaching or support
• Download included resources
• Experience a change in your schedule
• Experience a change in your business or finances
• Decide that the Program is no longer appropriate for you
• Achieve the result you expected

Your failure to use, attend, access, or complete a Program or Digital Resource does not create a right to a refund.
Exceptions will be made only where required by applicable law or expressly promised in writing on the applicable sales page or checkout.

FAILED PAYMENTS
If a payment fails, Organic Sales System may:
• Attempt to process the payment again
• Notify you of the failed payment
• Request updated payment information
• Suspend access
• Remove community access
• Remove team-member access
• Terminate access after a reasonable opportunity to correct the payment
• Pursue unpaid amounts where permitted by law

Suspension or termination due to failed payment does not eliminate amounts already owed.

PAYMENT DISPUTES AND CHARGEBACKS
If you believe a charge is incorrect, unauthorized, or inconsistent with the terms presented at purchase, contact us promptly at support@organicsalessystem.com.

You agree to give Organic Sales System a reasonable opportunity to investigate and resolve the issue before initiating a payment dispute when reasonably possible.
Knowingly initiating a false, fraudulent, or abusive chargeback for a validly authorized purchase is a breach of these Terms.

If you initiate an improper chargeback, Organic Sales System may, where permitted by law:
• Suspend or terminate your account
• Remove access to Programs and Digital Resources
• Remove access for associated team members
• Provide the payment processor or financial institution with records of your purchase, access, participation, communications, and acceptance of these Terms
• Seek recovery of unpaid amounts and reasonable costs associated with the dispute
Nothing in this section limits any non-waivable right to dispute a genuinely unauthorized or legally improper charge.

PROGRAM AND COURSE ACCESS
Access begins and continues according to the offer-specific terms presented at registration or purchase.

Access may be:
• Available for a defined period
• Available while a subscription remains active
• Available while payments remain current
• Provided for as long as the resource remains available
• Subject to another period disclosed at purchase

Purchasing a course does not necessarily include:
• The Accelerator
• Live coaching
• Community access
• Future products
• Future updates
• Private coaching
• Consulting or fractional services
• Lifetime access

“Lifetime access” means access for the commercial life of the applicable product while Organic Sales System continues to own, operate, and make it available. It does not mean the lifetime of the purchaser or a guarantee that the product will exist indefinitely.
Organic Sales System may update, replace, migrate, or discontinue a Program or platform when reasonably necessary.

THE ACCELERATOR
The Accelerator is an Organic Sales System coaching and guided implementation program.

Depending on the offer-specific terms, membership may include:
• Live group coaching
• Training and educational materials
• ClickFunnels portal access
• A private Facebook group
• Templates and resources
• Recorded coaching calls
• Custom GPT resources
• Team-member access
• Other benefits described at purchase

Membership benefits are available only while the applicable membership remains active and paid, unless stated otherwise.

When an Accelerator membership ends:
• Coaching access ends
• Facebook-group access is removed
• ClickFunnels portal access is removed
• Access to recordings and active resources ends
• Associated team-member access may be removed

Cancellation does not automatically delete prior posts, comments, recordings, transcripts, purchase records, or other records maintained as described in our Privacy Notice.

TEAM MEMBERS AND CONTRACTORS
Certain offers may allow a purchaser to buy or receive access for employees, contractors, or other authorized participants.
The primary purchaser is responsible for:
• Identifying authorized participants
• Paying applicable access fees
• Ensuring participants comply with these Terms
• Promptly requesting removal when access is no longer authorized

Team-member access may not be transferred or sold without written permission.

Organic Sales System may remove associated access when:
• The primary membership ends
• Payment is not current
• The additional access is canceled
• The primary purchaser requests removal
• The participant violates these Terms
• The participant is no longer authorized

The primary purchaser may be responsible for violations committed by someone using access purchased or managed through the primary account.

COACHES, CONTRACTORS, AND FACILITATORS
Organic Sales System may use employees, independent contractors, coaches, consultants, facilitators, guest experts, moderators, and support personnel to deliver or support Programs and Digital Resources.

These individuals may:
• Deliver coaching or training
• Facilitate workshops or events
• Answer questions
• Review submitted work
• Moderate communities
• Create or organize materials
• Provide customer or technical support
• Perform other services on behalf of OSS

Jenna Larson may provide coaching, training, and educational services as an authorized consultant to Organic Sales System.

When Jenna provides services through The Accelerator or another OSS program, your purchase and contractual relationship remain with Organic Sales System, Inc.

That participation does not create a separate private coaching, consulting, advisory, or fractional-services relationship with Jenna Larson or Jenna Larson Consulting LLC.

Unless the applicable sales page expressly guarantees access to a particular coach, facilitator, instructor, or guest expert, Organic Sales System does not guarantee that a specific individual will personally deliver every session, review, response, or component.

Organic Sales System may add, replace, or change coaches, facilitators, schedules, delivery methods, and contributors when reasonably necessary, provided that the overall nature of the purchased Program is not materially reduced.

COACHING AND EDUCATIONAL PURPOSES ONLY
Programs and Digital Resources provide education, general information, coaching, tools, and implementation support.

They do not provide:
• Legal advice
• Tax advice
• Accounting advice
• Financial or investment advice
• Medical or mental-health advice
• Employment or human-resources legal advice
• Other regulated professional services

You are responsible for obtaining advice from appropriately licensed professionals when necessary.
You remain responsible for your own decisions, actions, business, compliance, implementation, and results.

LIVE SESSIONS AND RECORDINGS
Certain Programs may include live calls, workshops, webinars, coaching sessions, masterclasses, or virtual events.
Accelerator coaching calls are recorded through Zoom. Zoom automatically notifies participants when recording begins.

Recordings may capture:
• Display name and profile photograph
• Image and video
• Voice and audio
• Questions and comments
• Chat messages
• Business information voluntarily discussed
• Screen shares
• Other information voluntarily shared

Recordings may be stored in Dropbox, uploaded to ClickFunnels, and made available to authorized participants.
If you do not want your image or voice recorded, keep your camera and microphone turned off and do not share identifying or confidential information in the chat.

Where available, you may submit questions through another method.

RECORDING AND MEDIA RELEASE
By knowingly participating with your camera, microphone, chat, screen share, or other identifying information during a recorded OSS session, you acknowledge that your participation may be recorded.
To the fullest extent permitted by law and subject to the disclosures presented with the applicable Program, you grant

Organic Sales System permission to record, reproduce, edit, display, publish, distribute, and use your recorded participation, including your name, image, likeness, voice, statements, comments, screenshots, and voluntarily shared business information, for:
• Program delivery
• Member education
• Course materials
• Internal training
• Marketing emails
• Sales pages
• Social-media content
• Advertisements
• Promotional videos
• Presentations
• Other educational or promotional purposes

This permission is worldwide, royalty-free, and may continue after your participation or membership ends.
Organic Sales System is not required to use any recording or participant contribution.
We will not intentionally disclose unrelated private payment information, account credentials, or information that you did not voluntarily share during the recorded session.

If you do not agree to this recording and media use, do not activate your camera or microphone, place identifying information in the chat, share your screen, or otherwise identify yourself during a recorded session.

CALL TRANSCRIPTS AND CHATGPT BUSINESS
Organic Sales System may create or obtain transcripts of recorded coaching calls and submit those transcripts through an OSS ChatGPT Business workspace.

ChatGPT Business may be used to:
• Summarize calls
• Identify questions and action items
• Organize lessons
• Develop educational resources
• Create participant follow-up materials
• Improve program delivery
• Assist with marketing and email content
• Support program administration

Transcripts may contain names, comments, business information, coaching recommendations, and other information discussed during a session.

Names and identifying details are not routinely removed before transcripts are submitted.
Organic Sales System has not opted in to allow its ChatGPT Business data to be used to train or improve OpenAI’s models. According to OpenAI’s published business-data commitments, ChatGPT Business data is not used to train OpenAI’s models by default.

Information submitted through ChatGPT Business is processed and retained according to the workspace configuration and OpenAI’s applicable terms, policies, and retention practices.

Do not disclose confidential, sensitive, or legally protected information during a recorded group call.

FACEBOOK COMMUNITY
Certain Programs may include access to a private Facebook group.

Members may:
• Create posts
• Ask questions
• Comment
• React to content
• Share files, links, or images
• Interact with other members
• Connect through Facebook’s social and messaging features

Information shared in the group is visible to authorized members and may also be processed by Facebook according to its terms and privacy practices.
Members can delete their own posts and comments using Facebook’s controls.

Organic Sales System may review, moderate, edit where platform functionality permits, or remove content to:
• Administer the Program
• Provide support
• Maintain community standards
• Protect participants
• Enforce these Terms

Direct communications through Facebook or Messenger are facilitated by Facebook. Organic Sales System does not control or monitor every private interaction between members.
When membership ends, group access is removed. Removal does not automatically delete content previously shared.
You are responsible for deleting content you do not want to remain visible before your access ends.

COMMUNITY CONDUCT
You agree not to:
• Harass, threaten, bully, or discriminate against another person
• Publish hateful, defamatory, obscene, or abusive content
• Share another participant’s confidential information
• Copy another participant’s business materials without permission
• Solicit members in a deceptive, aggressive, or unauthorized manner
• Send spam or unsolicited promotions
• Scrape or collect member information
• Impersonate another person
• Disrupt coaching calls or community discussions
• Upload malicious code or harmful files
• Violate Facebook’s or another platform’s rules
• Engage in unlawful, fraudulent, or harmful conduct

Organic Sales System may remove content or terminate community access when it reasonably believes these standards have been violated.

Termination for misconduct does not create a right to a refund.

INTERACTIONS WITH OTHER PARTICIPANTS
Organic Sales System does not guarantee the conduct, qualifications, accuracy, integrity, or suitability of any participant.
Any collaboration, referral, purchase, contract, partnership, friendship, or other relationship between participants is entered into at their own discretion and risk.

Organic Sales System is not a party to agreements between participants and is not responsible for:
• Participant communications
• Services sold by participants
• Collaboration outcomes
• Payment disputes between participants
• Misrepresentations by participants
• Personal or professional conflicts
• Losses arising from participant relationships

You are responsible for conducting your own due diligence before entering into a relationship or transaction with another participant.

CLICKFUNNELS PORTAL
Programs and Digital Resources may be delivered through a portal hosted by ClickFunnels.

The portal may provide:
• Lessons
• Training videos
• Templates and downloads
• Custom GPT resources
• Coaching-call recordings
• Transcripts or summaries
• Program announcements
• Other resources

Your use of ClickFunnels may also be subject to ClickFunnels’ terms and privacy practices.
Organic Sales System does not guarantee uninterrupted platform availability.
We may migrate content to another platform or modify how access is delivered.

EMAIL COMMUNICATIONS
Participants may be added to an email list or identified through product-specific tags.

We may send:
• Purchase confirmations
• Login information
• Billing notices
• Coaching reminders
• Program announcements
• New-resource notices
• Portal and community updates
• Course messages
• Support communications
• Related educational or marketing emails

You may unsubscribe from marketing emails.
Unsubscribing will not stop transactional, billing, account, security, or support communications necessary to administer an active membership or purchase.
OSS Programs do not currently use SMS for routine program communications.

INTELLECTUAL PROPERTY
Programs and Digital Resources, including their content, design, organization, videos, recordings, text, graphics, frameworks, systems, processes, prompts, custom GPT instructions, templates, downloads, workbooks, scripts, trademarks, and other materials, are owned by or licensed to Organic Sales System and protected by applicable intellectual-property laws.
Purchasing or accessing a Program does not transfer ownership to you.

LIMITED PERSONAL AND BUSINESS-USE LICENSE
Subject to your compliance with these Terms, Organic Sales System grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use purchased materials for your own personal or internal business purposes.

You may:
• View the materials
• Download resources when download access is provided
• Customize templates for your own business
• Allow properly licensed team members to use materials internally

You may not:
• Copy or reproduce substantial portions for distribution
• Share login credentials
• Give unlicensed people access
• Resell or sublicense materials
• Publish materials as your own
• Upload materials into a public database or AI-training dataset
• Use materials to create a competing course, membership, coaching program, template library, or product
• Remove copyright, trademark, or ownership notices
• Record, redistribute, or publicly share coaching sessions
• Share custom GPT instructions, configuration files, or protected prompts
• Use OSS trademarks without written permission

Organic Sales System may terminate this license if you violate these restrictions.

USER-SUBMITTED CONTENT
You retain ownership of content you submit, subject to the rights necessary for Organic Sales System to operate and deliver the Program.

You grant Organic Sales System a non-exclusive, worldwide, royalty-free license to host, store, copy, process, display, transmit, and use submitted content as reasonably necessary to:
• Provide the Program
• Respond to your requests
• Facilitate community participation
• Deliver coaching
• Maintain records
• Enforce these Terms
• Improve and administer the Program

Public or promotional use of testimonials, recordings, and participant contributions is also governed by the recording and media provisions in these Terms.

You represent that:
• You own or control the submitted content
• You have authority to submit it
• It does not violate another person’s rights
• Its use as described in these Terms is lawful

TESTIMONIALS AND RESULTS
Organic Sales System may invite participants to provide feedback, reviews, testimonials, success stories, results, screenshots, or audio and video statements.
Providing a testimonial is voluntary.
Subject to your authorization, these Terms, and applicable law, OSS may use a testimonial or approved participant contribution in marketing and educational materials.
Examples and testimonials do not guarantee that another person will achieve the same result.

ARTIFICIAL INTELLIGENCE FEATURES
Programs and Digital Resources may include AI features that:
• Generate content
• Analyze information
• Suggest messages
• Summarize calls
• Identify patterns
• Recommend actions
• Assist with implementation
• Provide custom GPT resources

AI outputs may be incomplete, inaccurate, outdated, misleading, biased, offensive, inappropriate, or non-unique.

Organic Sales System does not guarantee that an AI output will be:
• Accurate
• Complete
• Unique
• Appropriate
• Legally compliant
• Free from third-party rights
• Suitable for a particular purpose
• Effective in producing a result

You are responsible for reviewing, editing, verifying, and approving AI-generated content before relying on, publishing, sending, or acting on it.

REQUIRED HUMAN REVIEW
AI features assist human decision-making and do not replace it.

You remain responsible for:
• Messages you send
• Content you publish
• Decisions you make
• Information you submit
• Claims you make
• Actions taken through your accounts
• Compliance with law
• Compliance with third-party platform rules
• Obtaining professional advice

Do not rely exclusively on an AI output when a decision could materially affect another person.

PROHIBITED HIGH-RISK AI USES
Unless expressly authorized in writing, Programs and Digital Resources may not be used to make or support decisions concerning another person’s:
• Employment
• Housing
• Credit or lending
• Insurance
• Healthcare
• Legal rights
• Education or admissions
• Eligibility for essential services
• Other legally significant opportunities

AI resources do not provide legal, medical, financial, tax, employment, or other regulated professional advice.

INFORMATION SUBMITTED TO AI
You are responsible for information submitted to an AI resource.
You represent that you have the rights, permissions, and lawful basis required to submit and process it.

Do not submit:
• Passwords or credentials
• Complete payment-card information
• Social Security numbers
• Protected health information
• Confidential legal information
• Sensitive employee records
• Unauthorized private customer information
• Another party’s trade secrets
• Content that violates privacy, intellectual-property, or contractual rights
• Unlawful, fraudulent, or abusive content

Information may be processed by third-party AI providers as described in our Privacy Notice.

THIRD-PARTY AI PROVIDERS
Organic Sales System may use third-party AI models, platforms, and infrastructure.
Those providers process information according to their own terms, privacy policies, security practices, and retention settings.
Organic Sales System may add, replace, suspend, or discontinue an AI provider or model.
We do not guarantee that a particular provider, model, feature, or output format will remain available.

AI OWNERSHIP AND NON-UNIQUENESS
Your rights in AI-generated outputs may depend on applicable law and the relevant provider’s terms.
AI outputs may not be unique. Other users may receive identical or similar outputs.
Organic Sales System does not guarantee that an output qualifies for copyright, trademark, patent, or other intellectual-property protection.

THIRD-PARTY TOOLS AND PLATFORMS
Programs may use or link to third-party services, including:
• Stripe
• Zoom
• Dropbox
• ClickFunnels
• Facebook
• OpenAI
• Email providers
• Scheduling services
• Other technology providers

Your use of those services may be governed by their own terms and policies.

Organic Sales System does not control and is not responsible for:
• Third-party availability
• Platform changes
• Account restrictions
• Data practices
• Security incidents
• Feature removal
• Pricing changes
• Terms or policy changes

We may replace a third-party platform or alter program delivery when reasonably necessary.

NO GUARANTEE OF RESULTS
Organic Sales System provides education, tools, coaching, resources, and implementation support.
We do not guarantee:
• Revenue
• Profit
• Sales
• Leads
• Clients
• Audience growth
• Engagement
• Collaborations
• Business growth
• Employment outcomes
• Platform results
• Any other specific result

Examples, testimonials, and case studies are illustrative only.
Your results depend on factors outside our control, including your experience, decisions, effort, implementation, market, audience, offer, timing, resources, and business conditions.

ASSUMPTION OF RISK
Starting, operating, marketing, and growing a business involves risk.

By purchasing or using a Program or Digital Resource, you voluntarily accept the risks associated with applying:
• Educational information
• Business strategies
• Marketing suggestions
• Sales guidance
• AI-generated content
• Technology recommendations
• Coaching feedback
• Other program materials

You are responsible for deciding whether any information or recommendation is appropriate for your circumstances.

RELEASE AND HOLD HARMLESS
To the fullest extent permitted by law, you release and agree to hold harmless Organic Sales System, Inc., its affiliates, officers, directors, owners, employees, contractors, coaches, consultants, facilitators, agents, licensors, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from or related to:
• Your business decisions or actions
• Your implementation or nonimplementation of program information
• Your reliance on educational or AI-generated content
• Your communications with customers, prospects, collaborators, or participants
• Your use of third-party platforms
• The restriction or termination of a third-party account
• Content or information you submit
• Your violation of law or third-party rights
• Results you expected but did not achieve

This release does not apply to liability that cannot legally be waived.

INDEMNIFICATION
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Organic Sales System, Inc., its affiliates, officers, directors, owners, employees, contractors, coaches, consultants, facilitators, agents, licensors, and service providers from claims, demands, actions, liabilities, damages, judgments, settlements, penalties, losses, costs, and reasonable attorneys’ fees arising from or related to:
• Your use or misuse of a Program or Digital Resource
• Content or information you submit, publish, send, or share
• Your business, marketing, sales, or communications activity
• Your violation of these Terms
• Your violation of applicable law
• Your violation of a third party’s rights
• Your unauthorized sharing, copying, resale, or distribution of materials
• Your conduct toward another participant or third party
• Information you submit about another person without authority

Organic Sales System may control the defense and settlement of a covered claim.
You agree to cooperate reasonably with that defense.
You may not settle a covered claim in a manner that imposes liability, fault, admission, or obligation on Organic Sales System without our prior written consent.

DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY LAW, PROGRAMS AND DIGITAL RESOURCES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
ORGANIC SALES SYSTEM DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING WARRANTIES OF:
• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• TITLE
• NON-INFRINGEMENT
• ACCURACY
• COMPLETENESS
• AVAILABILITY
• RELIABILITY
• BUSINESS PERFORMANCE

We do not guarantee that a Program or Digital Resource will be uninterrupted, error-free, continuously available, compatible with every device or platform, or suitable for every participant.

LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, ORGANIC SALES SYSTEM, INC. AND ITS AFFILIATES, OFFICERS, DIRECTORS, OWNERS, EMPLOYEES, CONTRACTORS, COACHES, CONSULTANTS, FACILITATORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR:
• INDIRECT DAMAGES
• INCIDENTAL DAMAGES
• SPECIAL DAMAGES
• CONSEQUENTIAL DAMAGES
• EXEMPLARY OR PUNITIVE DAMAGES
• LOST PROFITS OR REVENUE
• LOST OPPORTUNITIES
• LOST DATA
• LOSS OF GOODWILL
• BUSINESS INTERRUPTION
• THIRD-PARTY PLATFORM ACTIONS
• RESULTS ARISING FROM EDUCATIONAL OR AI-GENERATED INFORMATION

TO THE FULLEST EXTENT PERMITTED BY LAW, TOTAL AGGREGATE LIABILITY ARISING FROM A PROGRAM, DIGITAL RESOURCE, OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID ORGANIC SALES SYSTEM FOR THE SPECIFIC PRODUCT OR PROGRAM GIVING RISE TO THE CLAIM DURING THE THREE MONTHS PRECEDING THE EVENT THAT CREATED THE CLAIM.

If you received the applicable resource for free, total aggregate liability will not exceed one hundred U.S. dollars.
Some jurisdictions do not permit certain exclusions or limitations. In those jurisdictions, these provisions apply to the maximum extent permitted by law.

SUSPENSION AND TERMINATION
Organic Sales System may suspend or terminate access if you:
• Fail to make a required payment
• Share login credentials
• Distribute protected materials
• Disrupt a Program or community
• Harass another participant
• Violate these Terms
• Violate applicable law
• Misuse an AI resource
• Engage in fraud, abuse, or harmful conduct
• Create a security or platform risk

Termination for a violation does not create a right to a refund and does not eliminate unpaid obligations.
Provisions concerning payments, intellectual property, recordings, licenses, disclaimers, release, indemnification, liability, and dispute resolution survive termination.

PROGRAM CHANGES
Organic Sales System may reasonably modify:
• Program schedules
• Coaches or facilitators
• Session dates
• Platforms
• Community locations
• Resource formats
• Lesson organization
• Technology providers
• AI models
• Supporting materials

We will not intentionally remove the essential nature of a paid Program without providing a reasonable substitute, where appropriate.

FORCE MAJEURE
Organic Sales System is not liable for delay, interruption, or failure caused by events beyond its reasonable control, including:
• Natural disasters
• Severe weather
• Fire
• Pandemic or public-health emergency
• War or terrorism
• Labor disruption
• Government action
• Utility failure
• Internet outage
• Cyberattack
• Platform failure
• Third-party provider disruption
• Illness or emergency affecting a scheduled instructor

We may reschedule, modify, or provide a reasonable substitute when possible.

CHANGES TO THESE TERMS
Organic Sales System may update these Terms to reflect changes in its Programs, business practices, technology, or legal obligations.

Updated Terms will be posted with a revised “Last Updated” date.
Where required, we will provide additional notice.
Changes generally apply prospectively. Continued use after an update becomes effective constitutes acceptance where permitted by law.

GOVERNING LAW
These Terms and any dispute arising from the Programs, Digital Resources, or your relationship with Organic Sales System are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

INFORMAL DISPUTE RESOLUTION
Before initiating a formal proceeding, you agree to contact Organic Sales System at support@organicsalessystem.com and make a good-faith effort to resolve the dispute informally.

The notice should include:
• Your name
• The email associated with your purchase
• The applicable Program
• A description of the dispute
• The resolution requested

BINDING ARBITRATION
If a dispute is not resolved informally, it will be resolved through binding individual arbitration administered by the American Arbitration Association under its applicable rules, except where either party may legally pursue the matter in small claims court or another exception is required by law.

Arbitration may take place:
• In Lake County, Florida
• Remotely
• At another mutually agreed location

The arbitrator may award any remedy available under applicable law, subject to the lawful limitations in these Terms.

CLASS-ACTION WAIVER
To the fullest extent permitted by law, disputes must be brought individually.
You and Organic Sales System waive the right to participate in:
• A class action
• Class arbitration
• A collective action
• A consolidated action
• A representative proceeding

If this waiver is unenforceable for a particular claim, that claim will be resolved by a court with proper jurisdiction rather than through class arbitration.

COURT JURISDICTION
For disputes not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts with jurisdiction over Lake County, Florida, unless applicable law requires another venue.

JURY-TRIAL WAIVER
To the fullest extent permitted by law, you and Organic Sales System knowingly and voluntarily waive the right to a jury trial in a dispute arising from these Terms, Programs, or Digital Resources.

ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without prior written consent.
Organic Sales System may assign these Terms in connection with a merger, acquisition, sale of assets, reorganization, corporate transaction, or transfer to an affiliate or successor.

SEVERABILITY
If any provision is found invalid or unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.

WAIVER
Failure to enforce a provision does not waive the right to enforce it later.
A waiver is effective only when made in writing by an authorized representative of Organic Sales System.

NO PARTNERSHIP OR EMPLOYMENT RELATIONSHIP
Participation in a Program does not create a partnership, joint venture, franchise, employment, fiduciary, agency, or representative relationship between you and Organic Sales System.
You may not represent that you are an employee, partner, agent, or authorized representative of Organic Sales System.

ENTIRE AGREEMENT
These Terms, the Privacy Notice, and the applicable sales page, registration page, order form, and checkout constitute the entire agreement concerning your purchase and use of the Program or Digital Resource.
They replace prior or contemporaneous discussions, representations, or understandings concerning the same subject matter.

ELECTRONIC COMMUNICATIONS AND SIGNATURES
You consent to receive agreements, notices, disclosures, receipts, and other communications electronically.
Clicking a button, checking a box, completing a purchase, registering for a Program, or accessing a Digital Resource may constitute your electronic signature and agreement where permitted by law.

CONTACT
Questions about these Terms may be sent to:
Organic Sales System, Inc.
Mount Dora, Florida 32757
United States
Support: support@organicsalessystem.com

Terms of Use
Last updated: April 7, 2026

Welcome to GroupTrack Inc(“GroupTrack Inc”, the “Company”, “us”, “our”, and “we”) provider of GroupTrack CRM (“Software”) located at https://www.grouptrackcrm.com (the “Site”). GroupTrack Inc provides the Software and manages customers’ (“User”) subscription payments in order to access the Software in addition to offering other ancillary programs and services related to the Software (“Services”).

These Terms of Use (“Terms”) set forth the legally binding terms for your use of the Services. By accessing or using the Services and the Software, you are accepting these Terms and you represent and warrant that you have the right, authority, and capacity to enter into these Terms. If you do not agree with all of the provisions of these Terms, do not access and/or use the Services. You may not access or use the Services or accept the Terms if you are not at least 18 years old.

Privacy Policy

GroupTrack Inc respects the privacy of its users. Please refer to the Company’s Privacy Policy (https://www.grouptrackcrm.com/privacy) which explains how we collect, use, and disclose information that pertains to your privacy. When you access or use the Service, you signify your agreement to this Privacy Policy. Use of the Software is also subject to this privacy policy.

License to Use Software

Subject to your complete and ongoing compliance with the terms of this document, GroupTrack Inc grants you limited, non-transferable, non-sublicensable, revocable permission to access and use the Services for your personal, internal use during the Term at the level of service which you have paid all applicable fees.

Except and solely to the extent such a restriction is impermissible under applicable law, you may not: 1) reproduce, distribute, publicly display, or publicly perform the Services; 2) make modifications to the Service; or 3) interfere with or circumvent any feature of the Service, including any security or access control measures. If you are prohibited under applicable law from using the Services, you may not use it.

As part of the functionality of the Software, you may link your Account with third-party social media service providers (“Social Media Providers”) and the online accounts you have registered on their platforms (each such account, a “Social Media Account”). Use of the Software is also subject to Social Media Providers’s terms of service (“Social Media Providers Terms”). GroupTrack Inc is not responsible for any activity that occurs on your Social Media Account while using the Software, including but not limited to your data, groups, pages, or ad accounts. Your violation of the Social Media Providers Terms may restrict your ability to use or access the Software. At any time, Social Media Providers may change its terms or restrict the ability to use the Software on its platform. GroupTrack Inc is not responsible for any restrictions made to accessing or using the Software with Social Media Providers or any data, files, or contacts lost. We make no representation or warranty that the Services or the Software will always be available to use with Social Media Providers.

Accounts

Account Creation. In order to use certain features of the Services and manage your subscription, you may be required to register for an account (“your Account”) on the Software and provide certain information about yourself or members of your team as prompted by the registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you will not share your account with anyone else. You may delete your Account at any time, for any reason, by following the instructions in your Account. We may suspend or terminate your Account in accordance with these Terms.

Account Responsibilities. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify us of any unauthorized use, or suspected unauthorized use, of your Account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

Payment Terms
​
Subscription and Billing. Certain aspects of the Services may be provided for a fee, subscription or other charges. One-time purchases for applicable Programs will be charged at the time of purchase. If you purchase a subscription to the Software, this subscription will automatically renew at the end of each billing cycle, typically every thirty (30) days, at which point you will automatically be charged on your anniversary date for the next billing cycle. If you upgrade or downgrade your subscription you will be prorated for the remainder of the billing cycle and you will be billed the new subscription price the following billing cycle. GroupTrack Inc may add new services for additional fees and charges, add or amend fees and charges for existing services, at any time in its sole discretion. Any change to our pricing or payment terms shall become effective in the billing cycle following notice of such change to you as provided in these Terms. If you don't agree with the fee changes, you have the right to reject the change by canceling your subscription before your next payment date.

Trial Period or Discount Rates. We may offer free trial subscriptions, discount introductory subscriptions, or grandfathered rates to the Service, in our sole discretion, to allow customers to become familiar with the many benefits of the programs we offer. We will begin charging your card the applicable subscription fee at the then-current rate (plus any applicable taxes) on the first day following the end of your trial or introductory offer period. YOU MUST CANCEL YOUR SUBSCRIPTION PRIOR TO THE END OF YOUR TRIAL OR INTRODUCTORY OFFER PERIOD TO AVOID HAVING YOUR CARD CHARGED. If you are paying a grandfathered rate and your Account becomes inactive, you will be charged then-current rates if you reactivate your subscription.

Free Accounts. The Software may offer the ability to use a free Account that may give limited access to most features. You acknowledge that if you upgrade to a paid subscription, all or some of the access to the Software features may not be available at every subscription level.

Refunds. You may cancel any paid services at any time, you, however, won't be issued a refund except in our sole discretion, or if legally required.

Adjustment of Subscription Tier. Currently, our tiered subscription pricing is based, in part, on the number of contacts in your Account. If at any time the number of contacts in your Account exceeds the number available at your current subscription tier, your account will be put on hold until you either upgrade to a higher tier or remove contacts to return below the limit. If you’ve reached the maximum number of contacts available at the highest subscription tier, you agree to be automatically charged for additional contacts in batches at our then current rates.

Payment Processor. We use a third party payment processor (the “Payment Processor”) to bill you through a payment account linked to your Account. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor, in addition to these Terms. Our current Payment Processor is Stripe, and your payments are processed by Stripe in accordance with Stripe’s Terms of Service and Privacy Policy. We don’t control and are not liable for the security or performance of the Payment Processor. We reserve the right to correct, or to instruct our Payment Processor to correct, any errors or mistakes, even if payment has already been requested or received.

Payment Authorization; Information; Taxes. By agreeing to these Terms and purchasing a subscription, you are giving GroupTrack Inc and our Payment Processor permission to charge your on-file credit card, or other approved methods of payment for fees that you authorize GroupTrack Inc to satisfy. You must keep current payment information in your Account and your payment account must be adequately funded to pay for any services rendered. All information that you provide in connection with a purchase or transaction must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases or transactions. Failure to pay the applicable subscription fee will result in termination of your Account.

Notification of Payment or Non-Payment. We may but are not required to email you a receipt when your card has been charged or if a payment fails. If your card cannot be charged your access to Services may be suspended or terminated and you will need to update your card information in order to resume use.

Cancellation of Subscription. To cancel a subscription, you may have purchased from GroupTrack Inc, you may logon to your Account and follow the cancellation procedures. There will be no refunds or return of prorated subscription fees for unused days in a subscription cycle. If you cancel, you may continue to use your subscription until the end of your then-current subscription term.

Chargebacks. If you have a dispute concerning any payment transaction, please contact us at [email protected]. If, at any time, you contact your bank or credit card company to reject the charge of any payable fees (“Chargeback”), this act will be considered a breach of your payment obligations, and we reserve the right to automatically terminate your use of the Services. We reserve the right to dispute any Chargeback and take all reasonable action to authorize the transaction. In the event of a Chargeback, your Account may be terminated and any files, data, or content contained in your Account may be subject to cancellation. We will not be liable for any loss of files, data or content as a result of a Chargeback. Without limiting other available remedies, you must pay GroupTrack Inc upon demand for amounts owed under these Terms, plus interest on the outstanding amount at the lesser of one percent (1%) per month or the maximum interest allowed by applicable law, plus attorneys’ fees and other costs of collection to the extent permitted by applicable law.

Loss of Data or Content

If your Account is canceled by you or terminated by us in accordance with these Terms or the License Terms, this may result in a loss of your user files, data, or content, or access to third-party services. All files, data, or content in your Account will be deleted in accordance with the License Terms. Whether or not your Account is canceled or terminated, you are responsible for backing up your own data. Before canceling your Account, you are solely responsible for taking any action necessary to retrieve any of your data or content. We will not be liable for any lost files, data, or content and you agree to hold GroupTrack Inc harmless for loss of files, data, or content in your Account.

Indemnity

You agree to indemnify and hold us (and our officers, employees, and agents) harmless, including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your use of the Services, (b) your violation of these Terms or the License Terms; (c) your violation of the Social Media Providers Terms; or (d) your violation of applicable laws or regulations. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

Consent to Electronic Communications

You also consent to GroupTrack Inc communicating with you about the Service by SMS, text message, email, social media, or other electronic means. Your carrier's normal messaging, data and other rates and fees will apply to these communications. You may opt-out of receiving SMS, text messages or emails at any time. Some of our communications may link to offers from third-party providers. Clicking on any links in these communications may direct you to other Third Party Sites (defined below).

Links to Other Sites and/or Materials

Third Party Sites, and Third-Party Content. As part of the Service, we may provide you with convenient links to third party website(s) (“Third-Party Sites”) as well as content or items belonging to or originating from third parties such as applications, software, or content (collectively the “Third-Party Content”). These links are provided as a courtesy to Users. We have no control over Third-Party Sites and Third-Party Content or the promotions, materials, information, goods or services available on these Third-Party Sites or Third-Party Content. If you decide to leave the Site and access the Third-Party Sites or to use or install any Third-Party Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from the Site or relating to any applications you use or install from the site.

Release. You release and forever discharge us (and our officers, employees, agents, successors, and assigns) from, and waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injury, death, and property damage), that has arisen or arises directly or indirectly out of, or relates directly or indirectly to, any interactions with, or act or omission of, other Service users or Third Party Sites & Ads. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”

Disclaimers

THE SERVICES AND SOFTWARE, ARE PROVIDED “AS-IS” AND “AS AVAILABLE” AND WE EXPRESSLY DISCLAIM ANY WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICES OR SOFTWARE: (a) WILL MEET YOUR REQUIREMENTS; (b) WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (c) WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE OR (d) THAT THE SERVICES OR SOFTWARE WILL BE TO YOUR SATISFACTION.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Limitation on Liability

IN NO EVENT WILL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFIT OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS, YOUR USE OF THE SOFTWARE, OR YOUR USE OF, OR INABILITY TO USE, THE SERVICES OR SOFTWARE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, THE SERVICES AND SOFTWARE ARE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA RESULTING THEREFROM.

IN NO EVENT WILL GROUPTRACK INC’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE EXCEED THE AMOUNTS PAID BY YOU TO GROUPTRACK INC DURING THE THREE (3) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING (IF ANY). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OF CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Term and Termination

Subject to this Section, these Terms will remain in full force and effect while you use the Services and Software. We may (a) suspend your rights to use the Software and/or Services (including your Account) or (b) terminate these Terms, at any time for any reason at our sole discretion, including for any use of the Services or Software in violation of these Terms. Upon termination of these Terms, your Account and right to access and use the Services and Software will terminate immediately. You understand that any termination of your Account involves deletion of your files, notes, content or data from our live databases. We will not have any liability whatsoever to you for any termination of these Terms, including for termination of your Account or deletion of your files, notes, content or data. Upon termination of these Terms, all of the provisions will terminate except those that by their nature should survive.

Legal Disputes
​
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS YOU AND GROUPTRACK INC HAVE AGAINST EACH OTHER ARE RESOLVED.

You and GroupTrack Inc agree that any claim or dispute at law or equity that has arisen or may arise between us relating in any way to or arising out of this or previous versions of our these Terms, your use of or access to the Services, or any products or services sold or purchased through the Services, will be resolved in accordance with the provisions set forth in this Legal Disputes Section. You also acknowledge that disputes between you and GroupTrack Inc are limited to claims concerning payments for the Software or participation in a Program offered by GroupTrack and that the License Terms govern any disputes arising out of your use of the Software.

Choice of Law. These Terms are made under and will be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles that provide for the application of the law of another jurisdiction.

Claim Limitations. You agree that any cause of action arising out of or related to the Services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

Mediation. To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any dispute informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Agreement to Arbitrate

You and GroupTrack Inc each agree that any and all disputes or claims that have arisen or may arise between you and GroupTrack Inc relating in any way to or arising out of this or previous versions of these Terms, your use of or access to GroupTrack Inc's Services, or any products or services sold, offered, or purchased through our Services will be resolved exclusively through final and binding arbitration, rather than in court. Alternatively, you may assert your claims in small claims court in Orange County, Florida, if your claims qualify and so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis. The Federal Arbitration Act governs the interpretation and enforcement of this agreement to Arbitrate.

The arbitration will be conducted by the American Arbitration Association ("AAA") under its applicable rules and procedures, as modified by this agreement to Arbitrate. The arbitration will be conducted before one commercial arbitrator with substantial experience in resolving commercial contract disputes.

Your rights will be determined by a neutral arbitrator and not a judge or jury. You understand that arbitration procedures can be more limited than rules applicable in court. Arbitrator decisions are as enforceable as any court order and are subject to very limited review in court.

You and we must abide by the following rules: (a) ANY CLAIMS BROUGHT BY YOU OR US MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING; (b) THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING, AND MAY NOT AWARD CLASS-WIDE RELIEF, (c) the arbitrator will honor claims of privilege and privacy recognized at law; (d) the arbitration will be confidential, and neither you nor we may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcement of the arbitration award; (e) the arbitrator may award any individual relief or individual remedies that are permitted by applicable law; and (f) each side pays its own attorneys’ fees and expenses unless there is a statutory provision that requires the prevailing party to be paid its fees and litigation expenses, and then in such instance, the fees and costs awarded will be determined by the applicable law.

With the exception of subparts (a) and (b) in the paragraph above (prohibiting arbitration on a class or collective basis), if any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with the Rules and Procedures, then the balance of this arbitration provision will remain in effect and will be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, either subpart (a) or (b) is found to be invalid, unenforceable or illegal, then the entirety of this arbitration provision will be null and void, and neither you nor we will be entitled to arbitration. If for any reason a claim proceeds in court rather than in arbitration, the dispute will be exclusively brought in state or federal court in Orange County, Florida.

Force Majeure

Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, pandemics, the act or omission of government, highway authorities or any telecommunications carrier, operator or administration or other competent authority, the act or omission of any internet service provider, or the delay or failure in manufacture, production, or supply by third parties of equipment or services, and the party shall be entitled to a reasonable extension of its obligations after notifying the other party of the nature and extent of such events.

General

Changes to Terms. These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by prominently posting notice of the changes on the Site and Software. Any significant changes to these Terms will be effective immediately after posting such notice. Continued use of our Software or Services following notice of such changes will indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Waiver, Severability And Assignment. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later. If any provision of this Agreement is found unenforceable, the remaining provisions will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under this Agreement, and any such attempt will be void. We may assign our rights under this Agreement to any of our affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.

Entire Agreement. These Terms and the License Terms constitute the entire agreement between you and the Company regarding the Software and Services, and supersedes and replaces any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of this Agreement. These Terms create no third party beneficiary rights.

Copyright/Trademark Information. Copyright © 2025 GroupTrack Inc. All rights reserved. All trademarks, logos and service marks (“Marks”) displayed on the Services are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third parties which may own the Marks.

Contact Information:
GroupTrack Inc
​Email: support@grouptrackcrm.com

ANA Ai TERMS AND CONDITIONS
Last Updated: Aug 31, 2026

Technical and operational items marked must be reviewed before publication.

1. AGREEMENT TO THESE TERMS
These Terms and Conditions (“Terms”) form a legally binding agreement between you and Organic Sales System, Inc., a Florida corporation formerly known as GroupTrack Inc. (“Organic Sales System,” “Company,” “we,” “us,” or “our”).
These Terms govern your access to and use of ANA Ai, including its:
• Website
• Web application
• Browser extension
• Artificial-intelligence features
• Social-sales analysis tools
• Generated analyses and content
• Related products and services
Collectively, these are referred to as “ANA Ai,” “ANA,” or the “Service.”
By creating an account, starting a free trial, purchasing a subscription, accessing ANA Ai, or using the Service, you acknowledge that you have read, understood, and agreed to these Terms and the Organic Sales System Privacy Notice.
If you do not agree to these Terms, do not access or use ANA Ai.
You must be at least 18 years old and legally able to enter into a binding agreement to use ANA Ai.

2. COMPANY INFORMATION
ANA Ai is a product operated by:
Organic Sales System, Inc.
A Florida corporation
Formerly known as GroupTrack Inc.
Mount Dora, Florida 32757
United States
Support and privacy inquiries:
support@organicsalessystem.com

3. DESCRIPTION OF ANA Ai
ANA Ai is an artificial-intelligence-powered social-sales analysis tool.
ANA Ai is designed to help users analyze selected profiles, posts, comments, conversations, threads, communities, advertisements, and other content to develop insights that may assist with:
• Audience research
• Prospect research
• Content strategy
• Messaging
• Offers
• Sales conversations
• Positioning
• Marketing
• Business decisions
• Other related activities
Depending on the current product configuration, ANA Ai may identify or generate:
• Pain points
• Desires
• Objections
• Buying signals
• Content ideas
• Messaging suggestions
• Offer ideas
• Sales insights
• Prospect insights
• Summaries
• Other AI-generated information
ANA Ai is an assistance tool. It does not replace human judgment, professional advice, independent research, or appropriate due diligence.

4. LICENSE TO USE ANA Ai
Subject to your payment of applicable fees and compliance with these Terms, Organic Sales System grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use ANA Ai for your own lawful internal business purposes during your active trial or subscription.
This license does not transfer ownership of ANA Ai or its software, source code, design, features, interface, prompts, systems, documentation, trademarks, or other intellectual property.
Except where expressly permitted by law, you may not:
• Copy or reproduce the Service
• Modify or create derivative works
• Reverse engineer, decompile, or disassemble the Service
• Extract source code or proprietary prompts
• Circumvent access or security controls
• Resell, sublicense, lease, or redistribute access
• Use ANA Ai to create or train a competing product
• Share access with unauthorized users
• Remove copyright, trademark, or ownership notices
• Interfere with the security or operation of the Service

5. ACCOUNT CREATION
You may be required to create an account to use ANA Ai.

You agree to:
• Provide accurate and complete information
• Keep your information current
• Protect your login credentials
• Use appropriate security practices
• Promptly notify us of suspected unauthorized access
• Accept responsibility for activity conducted through your account

You may not:
• Create an account using false information
• Impersonate another person or business
• Share credentials with an unauthorized person
• Access another person’s account without permission
• Use more accounts or seats than your plan permits
Organic Sales System is not responsible for losses resulting from your failure to protect your credentials.

6. INFORMATION AND CONTENT YOU SUBMIT
ANA Ai may allow you to submit or select:
• Prompts and questions
• Profile links
• Post links
• Comments
• Conversation threads
• Community discussions
• Advertisements
• Business information
• Offer information
• Audience information
• Customer or prospect information
• Other text or content for analysis

You retain your rights in content you submit, subject to the license needed for us to provide the Service.

You grant Organic Sales System a limited, non-exclusive, worldwide license to host, store, copy, process, transmit, analyze, and use submitted content as reasonably necessary to:
• Provide ANA Ai
• Generate requested outputs
• Maintain and secure the Service
• Provide customer support
• Prevent fraud or abuse
• Enforce these Terms
• Comply with law

You represent that:
• You own or control the submitted content
• You have the authority and lawful basis to submit it
• Its processing does not violate another person’s rights
• Its use through ANA Ai is lawful

7. THIRD-PARTY AND SOCIAL-MEDIA CONTENT
ANA Ai may analyze content available through third-party websites and social platforms when you select, submit, or initiate the analysis.

Third-party content may include:
• Public profiles
• Public posts
• Comments and replies
• Community discussions
• Public advertisements
• Public professional information
• Other content visible to you

The fact that information is visible online does not necessarily give you unlimited rights to use it.

You remain responsible for:
• Using third-party information lawfully
• Respecting privacy and intellectual-property rights
• Complying with platform rules
• Obtaining required permission
• Avoiding prohibited or discriminatory uses

8. SENSITIVE AND RESTRICTED INFORMATION
You may not submit:
• Passwords or login credentials
• Complete payment-card information
• Social Security numbers
• Government identification numbers
• Protected health information
• Confidential legal information
• Sensitive employee records
• Information about children
• Biometric identifiers
• Trade secrets belonging to another person
• Private customer information you are not authorized to use
• Other information subject to specialized legal protection

You are responsible for removing sensitive or unnecessary information before submitting content to ANA Ai.

9. ARTIFICIAL INTELLIGENCE PROCESSING
ANA Ai uses artificial intelligence and may rely on third-party AI providers to analyze submitted information and generate outputs.

Information sent to an AI provider may include:
• Prompts and instructions
• Selected profiles or profile information
• Posts and comments
• Conversation threads
• Business and offer information
• Audience information
• Other content submitted for analysis

Third-party AI providers process information according to their applicable terms, privacy practices, security controls, and retention settings.

10. AI OUTPUTS ARE NOT GUARANTEED
Artificial intelligence may produce outputs that are:
• Incorrect
• Incomplete
• Outdated
• Misleading
• Biased
• Offensive
• Inappropriate
• Non-unique
• Unsupported by sufficient evidence

ANA Ai may generate an inference based on limited text or public information.

An inference concerning a person’s:
• Intent
• Motivation
• Pain points
• Desires
• Objections
• Readiness to buy
• Personality
• Professional situation
• Emotional state
• Other characteristics
is an AI-generated interpretation, not a verified fact.

You must not present an ANA Ai inference as a confirmed fact about another person without independent verification.

11. HUMAN REVIEW IS REQUIRED
You are responsible for reviewing, editing, verifying, and approving every ANA Ai output before relying on, publishing, sending, or acting on it.

You remain responsible for:
• Content you publish
• Messages you send
• Offers and claims you create
• People you contact
• Business decisions you make
• How you characterize another person
• Compliance with applicable law
• Compliance with platform rules
• Obtaining professional advice

ANA Ai is designed to support human decision-making, not replace it.

12. PROHIBITED HIGH-RISK USE
You may not use ANA Ai to make or support decisions concerning another person’s:
• Employment
• Housing
• Credit or lending
• Insurance
• Healthcare or medical treatment
• Legal rights
• Education or admissions
• Eligibility for essential services
• Other decisions producing legal or similarly significant effects

ANA Ai does not provide legal, medical, financial, tax, employment, psychological, or other regulated professional advice.

13. PROHIBITED CONDUCT
You may not use ANA Ai to:
• Violate applicable law
• Harass, threaten, stalk, or discriminate against another person
• Create unlawful or deceptive content
• Make unverified harmful claims about another person
• Impersonate another person or business
• Infringe privacy, publicity, intellectual-property, contractual, or other rights
• Circumvent website or platform security
• Scrape or collect information through unauthorized methods
• Upload malicious code
• Interfere with ANA Ai or another user
• Reverse engineer proprietary prompts or systems
• Create a competing product
• Conduct fraud or unlawful activity
• Generate spam or abusive communications
• Process sensitive information without appropriate authorization

Organic Sales System may investigate suspected violations and suspend or terminate access when reasonably necessary.

14. THIRD-PARTY PLATFORMS
ANA Ai may operate with or alongside third-party websites and platforms.

Those platforms are independent from Organic Sales System.

Your use of each platform is governed by its own:
• Terms of service
• Privacy policy
• Community standards
• Data-use rules
• Content restrictions
• Browser-extension policies
• Account requirements

Organic Sales System does not control and is not responsible for:
• Platform changes
• Browser or website changes
• Content restrictions
• Account warnings
• Feature limitations
• Suspensions or terminations
• Lost platform access
• Platform outages
• Changes that affect ANA Ai functionality

We do not guarantee that ANA Ai will remain compatible with every website, social platform, page type, or source of content.

15. NO GUARANTEE OF CONTINUED PLATFORM SUPPORT
Organic Sales System may add, modify, suspend, or discontinue support for a website, platform, content type, or ANA Ai feature at any time.

A platform may change its:
• Website structure
• API
• Browser functionality
• Authentication requirements
• Data permissions
• Terms of service
• Security controls
• Available features

These changes may cause ANA Ai to become limited, interrupted, delayed, unavailable, or incompatible with particular content.

The loss of a platform or feature does not automatically entitle you to a refund or credit.

16. SERVICE AND FEATURE AVAILABILITY
Organic Sales System does not guarantee uninterrupted access to ANA Ai or continuous availability of any particular:
• Website analysis
• Profile analysis
• Post analysis
• Comment analysis
• Thread analysis
• Browser-extension feature
• AI model
• Prompt
• Output format
• Saved analysis
• Other functionality

A feature may be interrupted or unavailable because of:
• Maintenance
• Product updates
• Technical errors
• Security issues
• Platform changes
• Browser updates
• Infrastructure outages
• AI-provider outages
• Vendor failures
• Internet or utility outages
• Events beyond our control

Organic Sales System may limit or suspend a feature to protect users, information, providers, or the Service.

17. NO UPTIME OR FEATURE GUARANTEE
Unless Organic Sales System enters into a separate written service-level agreement, ANA Ai is not offered with a guaranteed uptime percentage, response time, restoration time, or feature-availability commitment.

Past availability does not guarantee future availability.

A feature appearing on a website, pricing page, demonstration, training, or user account does not guarantee that it will remain continuously available or unchanged.

18. FIVE-DAY FREE TRIAL
Eligible new customers may receive a five-day free trial.

A valid payment method is required to begin the trial.

The trial automatically converts to the paid subscription plan selected at checkout unless you cancel before the trial ends.

Available plans may include:
• A month-to-month subscription
• A six-month subscription billed once every six months
• Another plan disclosed at checkout

By beginning the trial, you:
• Authorize Organic Sales System and its payment processor to charge the price of your selected plan when the trial ends
• Authorize future recurring charges at the selected billing frequency
• Accept responsibility for canceling before the trial ends if you do not want to be charged
• Acknowledge that forgetting to cancel does not make the charge fraudulent, unauthorized, or refundable

19. CUSTOMER RESPONSIBILITY FOR CANCELLATION
You are responsible for tracking the end of your trial and managing your subscription.

Organic Sales System is not responsible for your failure to:
• Cancel before the trial ends
• Review the billing disclosures
• Use ANA Ai during the trial
• Notice or open reminder or billing emails
• Maintain access to your account email
• Review charges on your payment account

Once the trial converts to a paid subscription, all charges are final and nonrefundable except where required by law.

20. MONTHLY SUBSCRIPTIONS
If you select a monthly plan, your subscription will be billed month-to-month until canceled.

You authorize Organic Sales System and its payment processor to charge the monthly price and applicable taxes to your selected payment method each month.

Canceling after a monthly charge has been processed stops the next renewal but does not reverse or refund the processed charge.

21. SIX-MONTH SUBSCRIPTIONS
If you select a six-month plan, you will be charged for the full six-month subscription period after the five-day trial ends.

The six-month plan will renew automatically, and you authorize Organic Sales System and its payment processor to charge the applicable six-month price at the beginning of each renewal period until canceled.

The six-month plan is not a monthly installment plan.

Canceling during a paid six-month period:
• Stops the next six-month renewal
• Does not refund the current six-month payment
• Does not create a partial or prorated refund
• Allows access to continue through the end of the paid six-month period unless access is terminated for a violation

If the six-month plan is no longer offered to new customers, these provisions continue to apply to customers who remain enrolled until the plan is changed or discontinued with appropriate notice.

22. PRICE CHANGES
Organic Sales System may change subscription prices with appropriate notice.

A price change will generally take effect at the next renewal after the notice period.

If you continue using ANA Ai after the updated price takes effect, you authorize charges at the updated price.

23. NO REFUNDS
All ANA Ai subscription charges and related payments are final and nonrefundable except where a refund is required by law.

Organic Sales System does not provide refunds, credits, partial refunds, or prorated refunds because you:
• Forgot to cancel
• Did not use ANA Ai
• Used ANA Ai only briefly
• Did not achieve a desired result
• Did not agree with an AI output
• Experienced service or feature downtime
• Experienced a platform change
• Failed to review billing emails
• Changed your business or strategy
• No longer need the Service
• Failed to delete or save information before access ended

Cancellation stops future renewal charges. It does not refund an already processed charge.

24. NO REFUNDS FOR DOWNTIME OR FEATURE CHANGES
To the fullest extent permitted by law, service interruptions, feature downtime, AI-provider outages, maintenance, technical errors, browser changes, platform changes, and the temporary or permanent loss of a feature do not entitle you to:
• A refund
• A partial or prorated refund
• A subscription credit
• Reimbursement for business losses
• Cancellation of amounts already due

Organic Sales System may provide a discretionary accommodation. Doing so does not create an obligation to provide the same remedy in another situation.

25. CANCELLATION AND ACCESS
You may cancel according to the account-management process available through ANA Ai or by contacting support.

Cancellation stops the next renewal charge.

After cancellation, access generally continues through the end of the applicable paid billing period:
• Through the end of the current month for a monthly subscription
• Through the end of the current six-month period for a six-month subscription

Cancellation does not refund amounts already paid.

If Organic Sales System terminates access for a violation of these Terms, access may end immediately without a refund.

26. SAVED ANALYSES AND DELETION
ANA Ai may allow users to save or retain analyses, outputs, prompts, or related information.

Users may delete available saved information using the controls provided in the Service.

ANA Ai does not currently provide an export feature for saved analyses or outputs.

You are responsible for manually saving or copying information you want to retain before canceling or losing access.

Organic Sales System is not responsible for exporting, preserving, converting, or delivering saved analyses after access ends.

27. DATA AFTER CANCELLATION
After cancellation or termination, Organic Sales System may delete some or all account information, saved analyses, prompts, outputs, usage history, and related records at any time without further notice.

We do not guarantee:
• Any post-cancellation retention period
• Continued access after the paid billing period
• That canceled account information can be restored
• That deleted information can be recovered
• That backups can restore a customer account

You are responsible for saving information you want to retain before access ends.

Billing, transaction, security, legal, and backup records may be retained for longer where reasonably necessary or required by law.

28. FAILED PAYMENTS
If a payment fails, Organic Sales System may:
• Attempt to process the payment again
• Notify you of the failed payment
• Request updated billing information
• Mark the account past due or unpaid
• Suspend or remove access
• Terminate the account
• Pursue unpaid amounts where permitted by law

Restoring access may require payment of outstanding amounts and contact with support.

29. CHARGEBACKS RELATED TO FAILURE TO CANCEL
A charge resulting from the disclosed conversion of a free trial or renewal of an active subscription is authorized when you provided payment information, accepted these Terms, and did not cancel before the billing date.

Forgetting to cancel, failing to use ANA Ai, or deciding after the billing date that you no longer want the Service does not make the charge unauthorized and is not a valid basis for a refund or chargeback.

If you believe a charge was processed incorrectly, contact support@organicsalessystem.com promptly.

Knowingly disputing a validly authorized charge as fraudulent or unauthorized may constitute an abusive chargeback and a breach of these Terms.

If you initiate an improper chargeback, Organic Sales System may, where permitted by law:
• Suspend or terminate your account
• Immediately remove access
• Provide the payment processor or financial institution with records showing acceptance of the trial and billing terms
• Provide records of account access, subscription activity, cancellation status, and communications
• Seek recovery of unpaid amounts and reasonable dispute-related costs

Nothing in this section limits a non-waivable legal right to dispute a genuinely unauthorized, duplicated, incorrectly calculated, or unlawful charge.

30. ORGANIC SALES SYSTEM INTELLECTUAL PROPERTY
ANA Ai and its software, features, prompts, systems, analyses, interfaces, designs, trademarks, documentation, and proprietary materials are owned by or licensed to Organic Sales System.

ANA Ai, Organic Sales System, and related names, logos, and branding may not be used without permission.

No rights are granted except the limited license expressly provided in these Terms.

31. OWNERSHIP AND NON-UNIQUENESS OF OUTPUTS
As between you and Organic Sales System, you retain your rights in content you submit.

Your rights in AI-generated outputs may depend on applicable law and the applicable AI provider’s terms.

AI outputs may not be unique. Other users may receive identical or similar outputs.

Organic Sales System does not guarantee that an output:
• Qualifies for copyright protection
• Is available for exclusive use
• Does not resemble another output
• Is free from third-party intellectual-property rights
• Can be registered as a trademark or other protected asset

You are responsible for reviewing outputs before using them commercially.

32. FEEDBACK
If you provide a suggestion, feature request, idea, or feedback, you grant Organic Sales System a worldwide, perpetual, irrevocable, royalty-free right to use, modify, commercialize, and incorporate that feedback without compensation or attribution.

This does not give Organic Sales System ownership of your submitted business content.

33. THIRD-PARTY LINKS AND SERVICES
ANA Ai may link to, analyze, or operate alongside third-party websites and services.

Organic Sales System does not control and is not responsible for third-party:
• Content
• Availability
• Security
• Data practices
• Terms
• Pricing
• Actions
• Omissions

You access and use third-party services at your own risk.

34. NO GUARANTEE OF BUSINESS RESULTS
ANA Ai provides AI-assisted information and tools. It does not guarantee:
• Sales
• Revenue
• Leads
• Conversions
• Appointments
• Message responses
• Audience growth
• Content performance
• Offer success
• Accurate prospect qualification
• Platform approval
• Any particular business result

Your results depend on factors outside our control, including your offer, audience, market, content, messages, effort, implementation, decisions, timing, and business conditions.

35. ASSUMPTION OF AI, PLATFORM, AND BUSINESS RISK
You understand and accept that:
• AI can produce incorrect or harmful information
• Inferences may not reflect a person’s actual thoughts or circumstances
• Websites and platforms may change their rules or functionality
• Features may stop working
• Content may be protected by third-party rights
• Business and marketing decisions involve risk

You are responsible for deciding whether ANA Ai and its outputs are appropriate for your circumstances.

36. DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY LAW, ANA Ai IS PROVIDED “AS IS” AND “AS AVAILABLE.”
ORGANIC SALES SYSTEM DISCLAIMS EXPRESS AND IMPLIED WARRANTIES, INCLUDING WARRANTIES OF:
• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• TITLE
• NON-INFRINGEMENT
• ACCURACY
• COMPLETENESS
• AVAILABILITY
• RELIABILITY
• COMPATIBILITY
• BUSINESS PERFORMANCE

We do not warrant that ANA Ai will be uninterrupted, error-free, secure, compatible with every website, or free from harmful components.

37. RELEASE AND HOLD HARMLESS
To the fullest extent permitted by law, you release and agree to hold harmless Organic Sales System, its affiliates, officers, directors, owners, employees, contractors, agents, licensors, AI providers, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from or related to:
• Your use or misuse of ANA Ai
• Content you submit
• Your reliance on AI outputs
• Messages, content, offers, or decisions you create
• Your characterization of another person
• Your violation of platform rules
• A third-party account warning or restriction
• An AI-provider or platform outage
• Feature downtime or discontinuation
• Results you expected but did not achieve
• Your failure to save information before access ends

This release does not apply to liability that cannot legally be waived.

38. INDEMNIFICATION
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Organic Sales System, its affiliates, officers, directors, owners, employees, contractors, agents, licensors, AI providers, and service providers from claims, demands, actions, liabilities, damages, judgments, settlements, penalties, losses, costs, and reasonable attorneys’ fees arising from or related to:
• Your use or misuse of ANA Ai
• Content or information you submit
• Content, messages, or claims you create using ANA Ai
• Your violation of these Terms
• Your violation of applicable law
• Your violation of platform rules
• Your violation of privacy, publicity, intellectual-property, contractual, or other rights
• Your unauthorized processing of another person’s information
• Your business, marketing, or sales activities

Organic Sales System may control the defense and settlement of a covered claim.

You agree to cooperate reasonably.

You may not settle a claim in a manner that imposes liability, admission, or obligation on Organic Sales System without prior written consent.

39. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, ORGANIC SALES SYSTEM AND ITS AFFILIATES, OFFICERS, DIRECTORS, OWNERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AI PROVIDERS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR:
• INDIRECT DAMAGES
• INCIDENTAL DAMAGES
• SPECIAL DAMAGES
• CONSEQUENTIAL DAMAGES
• EXEMPLARY OR PUNITIVE DAMAGES
• LOST PROFITS OR REVENUE
• LOST BUSINESS OPPORTUNITIES
• LOST DATA
• LOSS OF GOODWILL
• BUSINESS INTERRUPTION
• THIRD-PARTY PLATFORM ACTIONS
• FEATURE OR SERVICE DOWNTIME
• RESULTS ARISING FROM AI-GENERATED INFORMATION

TO THE FULLEST EXTENT PERMITTED BY LAW, TOTAL AGGREGATE LIABILITY ARISING FROM ANA Ai OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID FOR ANA Ai DURING THE THREE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow certain exclusions or limitations. In those jurisdictions, these provisions apply only to the maximum extent permitted by law.

40. TERM AND TERMINATION
These Terms begin when you create an account, start a trial, purchase a subscription, or access ANA Ai.
They continue until your account ends or these Terms are otherwise terminated.

Organic Sales System may suspend or terminate access if you:
• Fail to pay
• Violate these Terms
• Misuse ANA Ai
• Create security or legal risk
• Violate third-party rights
• Engage in fraudulent, abusive, or harmful activity

Termination does not eliminate amounts already owed.

Provisions concerning payments, submitted content, intellectual property, disclaimers, release, indemnification, limitation of liability, and disputes survive termination.

41. FORCE MAJEURE
Organic Sales System is not liable for delay or failure caused by events beyond its reasonable control, including:
• Natural disasters
• Severe weather
• Fire
• Pandemic
• War or terrorism
• Government action
• Utility or internet failure
• Cyberattack
• Platform changes
• AI-provider outages
• Third-party provider outages
• Labor disruption

42. CHANGES TO THESE TERMS
Organic Sales System may update these Terms to reflect changes in ANA Ai, business practices, technology, or legal obligations.

Updated Terms will be posted with a revised “Last Updated” date.

Where required, we will provide additional notice.

Continued use after updated Terms become effective constitutes acceptance where permitted by law.

43. GOVERNING LAW
These Terms and disputes arising from ANA Ai are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

44. INFORMAL DISPUTE RESOLUTION
Before initiating a formal proceeding, you agree to contact support@organicsalessystem.com and make a good-faith effort to resolve the dispute informally.

Your notice should include:
• Your name
• Account email
• A description of the dispute
• The resolution requested

45. BINDING ARBITRATION
If a dispute is not resolved informally, it will be resolved through binding individual arbitration administered by the American Arbitration Association under its applicable rules, except where either party may legally pursue the matter in small claims court or another exception is required by law.

Arbitration may take place:
• In Lake County, Florida
• Remotely
• At another mutually agreed location

The arbitrator may award remedies available under applicable law, subject to lawful limitations in these Terms.

46. CLASS-ACTION WAIVER
To the fullest extent permitted by law, disputes must be brought individually.

You and Organic Sales System waive the right to participate in:
• A class action
• Class arbitration
• A collective action
• A consolidated action
• A representative proceeding

If this waiver is unenforceable for a particular claim, that claim will be resolved by a court with proper jurisdiction rather than through class arbitration.

47. COURT JURISDICTION
For disputes not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts with jurisdiction over Lake County, Florida, unless applicable law requires another venue.

48. JURY-TRIAL WAIVER
To the fullest extent permitted by law, you and Organic Sales System knowingly and voluntarily waive the right to a jury trial in a dispute arising from ANA Ai or these Terms.

49. ASSIGNMENT
You may not assign or transfer these Terms without our prior written consent.
Organic Sales System may assign these Terms in connection with a merger, acquisition, sale of assets, reorganization, corporate transaction, or transfer to an affiliate or successor.

50. SEVERABILITY
If a provision is found invalid or unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.

51. WAIVER
Failure to enforce a provision does not waive the right to enforce it later.
A waiver is effective only when made in writing by an authorized Organic Sales System representative.

52. ENTIRE AGREEMENT
These Terms, the Organic Sales System Privacy Notice, and the applicable pricing page, checkout, and plan terms constitute the entire agreement concerning ANA Ai.
They replace prior discussions, representations, or understandings concerning the same subject matter.

53. ELECTRONIC COMMUNICATIONS AND SIGNATURES
You consent to receive agreements, notices, receipts, and disclosures electronically.
Clicking a button, checking a box, starting a trial, completing a purchase, or using ANA Ai may constitute your electronic signature and agreement where permitted by law.

54. CONTACT
Questions about these Terms, account information, or privacy may be sent to:
Organic Sales System, Inc.
Mount Dora, Florida 32757
United States
Email: support@organicsalessystem.com

​

Terms of Service
Last updated: April 7, 2026

1. Acceptance of Terms
By accessing or using Yello.ai ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service
Yello is a platform that helps Substack creators discover and connect with one another for collaboration opportunities. We provide search, messaging, and matchmaking tools to facilitate these connections.

3. Accounts
You are responsible for maintaining the security of your account credentials. You must provide accurate information when creating an account and keep it up to date. You may not use another person's account without permission.

4. Acceptable Use
You agree not to use the Service to:

Harass, abuse, or harm other users
Send spam or unsolicited messages
Impersonate any person or entity
Violate any applicable laws or regulations
Attempt to gain unauthorized access to the Service or its systems
5. Subscriptions & Payments
Certain features require a paid subscription. Payments are processed through Stripe. Subscriptions renew automatically unless cancelled before the end of the billing period. Refunds are handled on a case-by-case basis.

6. Intellectual Property
All content and materials available on the Service, including but not limited to text, graphics, logos, and software, are the property of Yello or its licensors. You retain ownership of content you submit but grant us a license to display it within the Service.

7. Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms. You may delete your account at any time through your account settings.

8. Disclaimers
The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, secure, or error-free. We are not responsible for the conduct of any user on the platform.

9. Limitation of Liability
To the maximum extent permitted by law, Yello shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

10. Changes to Terms
We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised Terms. We will notify users of material changes via email or an in-app notice.

11. Contact
​If you have questions about these Terms, please reach out to us at support@getyello.ai.